Asian Concrete Federation (ACF) recognizes the importance of the protection of Personal Data which is any information relating to an identified or identifiable natural person. The confidentiality and integrity of your personal data is top priority for us.

We reserve the right to modify this Privacy Policy at time to time, so please review it frequently to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on our website or application. We will provide additional notice of significant updates.

1. What Personal Data we collect

We may collect or obtain the following types of information which may include your Personal Data directly or indirectly from you or through ACF and our partners. The specific type of data collected will depend on the context of your interactions with us, and the services or products you need or want from us.

   1) Personal details, such as title, full name, gender, job title, position;

   2) Contact details, such as postal address, delivery details, billing address, telephone number, fax number, email address;

   3) Transaction details, such as details about payment to and from you, payment date and/or time, payment amount, details about refund, date of purchase, address/date and time for delivery, service request form, acknowledgement of receipt, recipient signature, receipt, invoices, transaction, transaction history, location, transaction status, and other details of products and services you have purchased, pay in slip, bill payment card, complaints and claims;

   4) Profile details, such as member account, login name or username, profile details and picture, contact history, past orders, purchase history, feedback and satisfaction survey responses;

We will only collect, use, or disclose sensitive data on the basis of your explicit consent or where permitted by law.

2. Why we collect, use and/or disclose your Personal Data

We may collect, use, and/or disclose your Personal Data for the following purposes:

  1) Communications: To provide communications, news, information about other products and services from ACF and our partners;

  2) To manage our relationship with you: To communicate with you in relation to the products and services you obtain from us, ACF and our partners; to process and update your information as our member; to handle customer service-related queries, request, feedback, complains, claims, disputes or indemnity; to provide assistance;

If you fail to provide your Personal Data when requested, we may not be able to provide our products and services to you. We may request your consent from time to time, if required.

3. To whom we may disclose or transfer your Personal Data

We may disclose or transfer your Personal Data to the following third parties who collect, uses and discloses Personal Data in accordance with the purpose under this Policy. These third parties may be located in Thailand and areas outside Thailand.

  1) Our service providers We may use other companies, agents or contractors to perform services on behalf or to assist with the provision of products and services to you. We may share your Personal Data to our service providers or third-party suppliers including, but not limited to (1) internet, software, website developer, digital media, IT service providers and IT maintenance & support company; (2) logistic and courier service providers; (3) payment and payment system service providers; (4) data storage and cloud service providers. In the course of providing such services, the service providers may have access to your Personal Data. However, we will only provide our service providers with the information that is necessary for them to perform the services, and we ask them not to use your information for any other purposes. We will ensure that the service providers we work with will keep your Personal Data secure as required under the laws.

  2) Our partners We may transfer your Personal Data to our partners to provide communications, news, and information about the services, symposium, conferences, and events.

4. International transfers of your Personal Data

We may disclose or transfer your Personal Data to our partners, third parties or servers located overseas, which the Personal Data Protection Committee under the Thai Personal Data Protection Act B.E. 2562 has not ruled that the destination countries have adequate data protection standard. When we transfer your personal data outside Thailand, we will take steps and measures to ensure that your Personal Data is securely transferred and that the receiving parties have in place suitable data protection standards or other derogations as allowed by laws. We will request your consent where consent to cross-border transfer is required by law.

5. How long do we keep your Personal Data

We retain your Personal Data for as long as is reasonably necessary to fulfill purpose for which we obtained it, and to comply with our legal and regulatory obligations. If data is processed for several purposes, the data is deleted automatically or saved in a form that cannot be traced back to you once the last specified purpose has been met. However, we may have to retain your Personal Data for a longer duration, as required by applicable law.

6. Your rights as a data subject

Subject to applicable laws and exceptions thereof, you may have the following rights to:

  1) Access: You may have the right to access or request a copy of the Personal Data we are collecting, using and disclosing about you. For your own privacy and security, we may require you to prove your identity before providing the requested information to you.

  2) Rectification: You may have the right to have incomplete, inaccurate, misleading, or not up-to-date Personal Data that we collect, use and disclose about you rectified.

  3) Data Portability: You may have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to send or transfer such data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are processing such data on the basis of your consent or to perform a contract with you.

  4) Objection: You may have the right to object to certain collection, use and disclosure of your Personal Data such as objecting to direct marketing.

  5) Restriction: You may have the right to restrict the use of your Personal Data in certain circumstances.

  6) Withdraw Consent: For the purposes you have consented to our collecting, using and disclosing of your Personal Data, you have the right to withdraw your consent at any time.

  7) Deletion: You may have the right to request that we delete or de-identity Personal Data that we collect, use and disclose about you, except we are not obligated to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise, or defend legal claims.

  8) Lodge a complaint: You may have the right to lodge a complaint to the competent authority where you believe our collection, use and disclosure of your Personal Data is unlawful or noncompliant with applicable data protection law.

7. Our Contact Details

If you wish to contact us to exercise the rights relating to your Personal Data or if you have any queries about your Personal Data under this Privacy Policy, please contact us at:

    Thailand Concrete Association

    E-mail Address:

    Contact No: +662 935 6593, +6686 374 4237

    Asian Concrete Federation

    E-mail Address:

    Contact No: +662 986 9009 ext 3405